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FAQ - Frequently Asked Questions.
In this section you will find answers to questions that we get asked in our outlets or via the contact form on this website.  Please navigate in this section by using your web browser search option to locate a particular topic of questioning.  This section will be ongoing and will be added too on a regular basis.  If you can not find the answer you are looking for then please do not hesitate to CONTACT US.
Index:
Navigation
Product Pricing
Seat Covers
Tinted
 
 
Navigation
Free Maltese Maps 
Q. I bought a unit with European maps, but did not buy the lifetime update pack, do I get the Maltese maps for free?
A. No, you need to buy the life time update pack.
 
Q. I bought a unit with European life time update, do I get the Maltese maps for free?
A. Yes, as soon as Garmin releases the new update planned for the end of July, beginning of August.
 
Q. I cannot manage to install the map updates, can you do it for me?
A. Yes, you will need to bring the unit to our outlet and we'll do the update within 48 hours against a charge of € 10.00
 
Q. I bought the Maltese maps SD card for my European Garmin, can I update it to European Life Time Updates?
A. No, Maltese maps can not be updated to European Life Time Updates, however, when you next purchase an update for your European Garmin, after the end of July, it will include the Malta and Gozo maps.
 
Q. Will the Maltese maps on my SD card continue to be updated indefinitely?
A. No, the last update is scheduled for April 2011.
 
Q. My unit does not have a preloaded map, how can I update my Malta SD card after the April 2011?
A. A budget SD card covering Malta, Italy, Greece, and Scicily will be available.
 
Q. How do I unregister my Garmin.
A.  Simply follow these instructions:
1. Log into www.mygarmin.com
2. Enter username and Password
3. Go to my products and select the nuvi Garmin you would like to unregister
4. Click on delete Registration
 
Product Pricing
Q. Are the prices quoted on the website guarenteed prices?
A. On all items with a green tick showing as in stock the price is correct for that product.  If the item has a red cross next to the stock it means we currently have no stock of that item and so the price displayed is the last price for that product when we last had it in stock.  This does not mean that we cannot get the item but the price may vary when we place the next order so it may go up or down from the price displayed.  If there is an item that is not in stock and you wish to check the current price or availability then please CONTACT US.
 
Seat Covers
Q. I purchased tailormade covers from a Falcar store but i opted to install them myself, however when i tried to install the covers there are no holes for the head rests to be fitted, do i need to change the covers?
A. No, the tailormade seat covers do not come with the holes for head rests as we make these holes after installation to make sure they are in the correct position. Please see a video demonstration of how to do this.
 
Tinted
Q. What are the legal requirements regarding window tint on my car in Malta?
A. Below are the current regulations which we will automatically update if they change.  It is important to note that the figures below correspond to the amount of light that must pass through the glass and is a combination of the original manufacture tinting and the after market tinting that you apply to the car.
The regulations generally mean that we can apply light black tinted 40% to most cars on the rear screen and rear side windows, however, to clarify this for your particular car we can do a light test.
Automobile Tinted regulation in Malta
110A. (1) No motor vehicle shall be driven or no person shall allow a motor vehicle to be driven on the road where the glazings of that vehicle do not allow a visible light transmission of at least -
 (a) 75 per cent in the case of the windscreen;
(b) 70 per cent in the case of the front side windows;
(c) 30 per cent in the case of the rear side windows; and
(d) 60 per cent in the case of the rear most window:
Provided that if the vehicle is equipped with left and right hand side rear view mirrors, the minimum allowable light transmitted through the rear most windows may be below 60 percent but shall not be less than 30 per cent:
Provided further that paragraphs (c) and (d) shall not apply in the case of the rear side glazing and the rear most glazing marked with the type approval symbol V.
(2) A person who, for medical reasons, requires tinting on the front side window to the right of the driver which would allow a light transmittance which is less than 70 per cent but not less then 55 per cent, shall apply for a special permit from the Authority:
Provided that the medical conditions for which the said exemption from such restrictions may be issued shall be those
associated with photo-sensitivity disorders, as certified by an eye or skin specialist.
For the purpose of this sub-regulation the photosensitivity disorders referred to herein are disorders caused by exposure to ultraviolet radiation. Diseases that are associated with light exposure include contact dermatitis, vacciniforme, lupus erythematosus, polymorphous light eruption, Porphyria and xeroderma pigmentosum.
(3) No tint, film, other substance or material shall be applied to the windscreen of a motor vehicle.
Nothing in this sub-regulation shall be construed to prohibit the tinting of the top part of the front windscreen of a motor vehicle with a strap, located at the very top of the windscreen, not wider than 20 per cent of the height of the windscreen but, in any case, not wider than a maximum of 100 mm, provided that the light transmittance of the strap shall not be less than 35 per cent.
(4) Any tint, film, other substance or material applied to any window, other than the windscreen, of a motor vehicle shall conform to the levels prescribed in sub-regulation (1).
Residential Window Tinting Frequently asked questions
Do I apply the film on the inside or outside of the window?
    Apply Energy Saving films to the INSIDE only.
    Apply Privacy Mirror and Frosted films to the INSIDE only.
What are the five secrets to a successful job?
    Read the Application Instructions thoroughly before you begin. These are rolled up within the film, so unroll the film a few feet to find them.
    Collect all needed tools before you begin. These tools include: Water and liquid soap solution, a rubber squeegee, a utility knife with breakaway blades, low lint cloths, transparent tape, and a single-edge razor blade to clean the glass.
    Use smaller pieces of extra film to practice application before starting your first window.
    Two people working together make this a very simple project. Apply the application solution generously to keep the glass and the adhesive side of the film wet during the application.
Is Mtec window Film safe for dual-pane windows?
All Mtec Window Films are safe for dual pane windows if used correctly. Most can be applied to the inside of dual pane windows with the exception of Glare Control and Privacy Control Black.
Why is the Water and Liquid Soap Solution important?
The Application solution keeps the glass surface clean and slick. It allows you to apply and position the film, and it lubricates the top of the film so the squeegee glides evenly across the film. Be generous with the solution during application.
You can prepare this solution by adding a quarter of a teaspoon of no tears baby shampoo (without conditioner) to one quart water, shake up, allow the bubbles to settle, then use.
When is the best time to apply film?
It is safe to apply the film year-round. We recommend applying the film to cool glass, avoiding direct sunlight.
Why do I need to trim a gap around the film edge?
Always trim the film before squeezing water out from underneath the film. Absorb excess water with paper towel. Trimming the gap prevents air and water bubbles, which are impossible to remove once the film has fully cured (dried). If the film is too large, fingers marks will appear along the edges, usually along the bottom, and as they grow, they pull dirt under the film.
The gap also permits adequate room for the glass to expand and contract, as it becomes warm and cool within the window frame. When applied according to the instructions, all Mtec window films/tints are designed to be fully compatible with standard residential windows.
A credit card is the best way to trim the gap. This helps to create an appropriate gap between the film edge and window frame. The gap should be no less than the edge of a credit card and no greater than 1/8 of an inch.
How should I clean window film?
The best way to clean the film is to use the water and soap solution and a rubber squeegee. Thoroughly spray the area to be cleaned with the solution. Spray your hand. Rub the area to break up any dirt or grease. Re-spray and squeeze out the solution. Use lint-free towels to wipe up excess soapy solution.
It is safe to use Ammonia-based window cleaners if the cleaner doesnt sit on the film for a prolonged period of time (no more than 1-2 minutes).
How long will window film last?
The life expectancy of Mtec Window Film depends upon the type of film, its exposure to the sun, the climate, and its cleaning and maintenance. With average care, the Energy Saving and Privacy Control films should have an expected life of up to 15 years. The longevity of film is usually the result of direct exposure to UV rays (part of sunlight). The older the film, the less UV it can absorb effectively. If UV protection is an important reason for using film, we recommend replacing the film every five years. By that time, the protection level has gradually decreased from 99% to about 70% UV reduction, depending upon direct sun exposure.
Will film hurt my indoor plants?
The most compatible films for sensitive indoor plants are Energy Saving films. These films transmit higher portions of visible light spectrum that plants need for healthy photosynthesis. Darker films (i.e. Glare Control) block too much of that light.
Help your plants acclimate to the change in light by adjusting them over a five-day period. On day one, move the plants 1 foot further into the room. On day two, move them another foot. On day three, apply the film. On day four, move the plants a foot closer to the windows. On day five, move them another foot closer.
Can I put window film on my skylight?
The most important element of this question is personal safety. Applying film to windows that you can easily reach is a skill that must be mastered before you consider applying film above your head. Anytime you consider applying film to a window that has a bottom edge more than 7 feet above the floor, you should seriously consider one of two options:
Work with an equally experienced partner as a team, or we provide a professional installation service and do all the work for you. Handling film on a ladder is at least twice as difficult as applying film to a large patio door by yourself.
How do I remove old window film?
Removal is as easy as peeling the film away from the glass. However, depending on when you purchased your film. If your film has been installed for a while or it doesnt remove easily from the glass when pulled, please follow the instructions below.
GATHER TOOLS
Single-edge razor blades in a holder/scraper
Spray bottle filled with 8oz water, 4 oz ammonia, 1 tsp dishwasher liquid soap Disposable toweling to clean the razor blade edge
Old towel to protect window sill from loose adhesive Drop cloth to protect floor
REMOVE THE TOP FILM LAYER
Use the razor blade to loosen the top 1/2 - 3/4 inches along the top edge of the film. Spray the ammonia-water solution behind the lifted film and allow to soak for a minute. As you pry the film loose, continue to spray behind the loosened film. Continue this process until you have peeled 3-4 inches free from the glass. Using both hands, grasp this loosened film and pull the film downward. You may find it easier to peel diagonally from one corner to the center, then the other corner toward the center, then

FAQ - Frequently Asked Questions.

 

In this section you will find answers to questions that we get asked in our outlets or via the contact form on this website.  Please navigate in this section by using your web browser search option to locate a particular topic of questioning.  This section will be ongoing and will be added too on a regular basis.  If you can not find the answer you are looking for then please do not hesitate to CONTACT US.

 

Q. I bought a unit with European maps, but did not buy the lifetime update pack, do I get the Maltese maps for free?

 

A. No, you need to buy the life time update pack.

 

 

Q. I bought a unit with European life time update, do I get the Maltese maps for free?

 

A. Yes, as soon as Garmin releases the new update planned for the end of July, beginning of August.

 

 

 

Q. I cannot manage to install the map updates, can you do it for me?

 

A. Yes, you will need to bring the unit to our outlet and we'll do the update within 48 hours against a charge of € 10.00

 

 

 

Q. I bought the Maltese maps SD card for my European Garmin, can I update it to European Life Time Updates?

 

A. No, Maltese maps can not be updated to European Life Time Updates, however, when you next purchase an update for your European Garmin, after the end of July, it will include the Malta and Gozo maps.

 

 

 

Q. Will the Maltese maps on my SD card continue to be updated indefinitely?

 

A. No, the last update is scheduled for April 2011.

 

 

 

Q. My unit does not have a preloaded map, how can I update my Malta SD card after the April 2011?

 

A. A budget SD card covering Malta, Italy, Greece, and Scicily will be available.

 

 

 

Q. How do I unregister my Garmin.

 

A.  Simply follow these instructions:

 

1. Log into www.mygarmin.com

 

2. Enter username and Password

 

3. Go to my products and select the nuvi Garmin you would like to unregister

 

4. Click on delete Registration

 

 

 

Product Pricing

 

Q. Are the prices quoted on the website guarenteed prices?

 

A. On all items with a green tick showing as in stock the price is correct for that product.  If the item has a red cross next to the stock it means we currently have no stock of that item and so the price displayed is the last price for that product when we last had it in stock.  This does not mean that we cannot get the item but the price may vary when we place the next order so it may go up or down from the price displayed.  If there is an item that is not in stock and you wish to check the current price or availability then please CONTACT US.

 

 

 

Seat Covers

 

Q. I purchased tailormade covers from a Falcar store but i opted to install them myself, however when i tried to install the covers there are no holes for the head rests to be fitted, do i need to change the covers?

 

A. No, the tailormade seat covers do not come with the holes for head rests as we make these holes after installation to make sure they are in the correct position. Please see a video demonstration of how to do this.

 

 

 

Tinted

 

Q. What are the legal requirements regarding window tint on my car in Malta?

 

A. Below are the current regulations which we will automatically update if they change.  It is important to note that the figures below correspond to the amount of light that must pass through the glass and is a combination of the original manufacture tinting and the after market tinting that you apply to the car.

 

The regulations generally mean that we can apply light black tinted 40% to most cars on the rear screen and rear side windows, however, to clarify this for your particular car we can do a light test.

 

Automobile Tinted regulation in Malta

 

110A. (1) No motor vehicle shall be driven or no person shall allow a motor vehicle to be driven on the road where the glazings of that vehicle do not allow a visible light transmission of at least -

 

 (a) 75 per cent in the case of the windscreen;

 

(b) 70 per cent in the case of the front side windows;

 

(c) 30 per cent in the case of the rear side windows; and

 

(d) 60 per cent in the case of the rear most window:

 

Provided that if the vehicle is equipped with left and right hand side rear view mirrors, the minimum allowable light transmitted through the rear most windows may be below 60 percent but shall not be less than 30 per cent:

 

Provided further that paragraphs (c) and (d) shall not apply in the case of the rear side glazing and the rear most glazing marked with the type approval symbol V.

 

(2) A person who, for medical reasons, requires tinting on the front side window to the right of the driver which would allow a light transmittance which is less than 70 per cent but not less then 55 per cent, shall apply for a special permit from the Authority:

 

Provided that the medical conditions for which the said exemption from such restrictions may be issued shall be those

 

associated with photo-sensitivity disorders, as certified by an eye or skin specialist.

 

For the purpose of this sub-regulation the photosensitivity disorders referred to herein are disorders caused by exposure to ultraviolet radiation. Diseases that are associated with light exposure include contact dermatitis, vacciniforme, lupus erythematosus, polymorphous light eruption, Porphyria and xeroderma pigmentosum.

 

(3) No tint, film, other substance or material shall be applied to the windscreen of a motor vehicle.

 

Nothing in this sub-regulation shall be construed to prohibit the tinting of the top part of the front windscreen of a motor vehicle with a strap, located at the very top of the windscreen, not wider than 20 per cent of the height of the windscreen but, in any case, not wider than a maximum of 100 mm, provided that the light transmittance of the strap shall not be less than 35 per cent.

 

(4) Any tint, film, other substance or material applied to any window, other than the windscreen, of a motor vehicle shall conform to the levels prescribed in sub-regulation (1).

 

Residential Window Tinting Frequently asked questions

 

Do I apply the film on the inside or outside of the window?

 

    Apply Energy Saving films to the INSIDE only.

    Apply Privacy Mirror and Frosted films to the INSIDE only.

 

What are the five secrets to a successful job?

 

    Read the Application Instructions thoroughly before you begin. These are rolled up within the film, so unroll the film a few feet to find them.

    Collect all needed tools before you begin. These tools include: Water and liquid soap solution, a rubber squeegee, a utility knife with breakaway blades, low lint cloths, transparent tape, and a single-edge razor blade to clean the glass.

    Use smaller pieces of extra film to practice application before starting your first window.

    Two people working together make this a very simple project. Apply the application solution generously to keep the glass and the adhesive side of the film wet during the application.

 

Is Mtec window Film safe for dual-pane windows?

 

All Mtec Window Films are safe for dual pane windows if used correctly. Most can be applied to the inside of dual pane windows with the exception of Glare Control and Privacy Control Black.

 

Why is the Water and Liquid Soap Solution important?

 

The Application solution keeps the glass surface clean and slick. It allows you to apply and position the film, and it lubricates the top of the film so the squeegee glides evenly across the film. Be generous with the solution during application.

 

You can prepare this solution by adding a quarter of a teaspoon of no tears baby shampoo (without conditioner) to one quart water, shake up, allow the bubbles to settle, then use.

 

When is the best time to apply film?

 

It is safe to apply the film year-round. We recommend applying the film to cool glass, avoiding direct sunlight.

 

Why do I need to trim a gap around the film edge?

 

Always trim the film before squeezing water out from underneath the film. Absorb excess water with paper towel. Trimming the gap prevents air and water bubbles, which are impossible to remove once the film has fully cured (dried). If the film is too large, fingers marks will appear along the edges, usually along the bottom, and as they grow, they pull dirt under the film.

 

The gap also permits adequate room for the glass to expand and contract, as it becomes warm and cool within the window frame. When applied according to the instructions, all Mtec window films/tints are designed to be fully compatible with standard residential windows.

 

A credit card is the best way to trim the gap. This helps to create an appropriate gap between the film edge and window frame. The gap should be no less than the edge of a credit card and no greater than 1/8 of an inch.

 

How should I clean window film?

 

The best way to clean the film is to use the water and soap solution and a rubber squeegee. Thoroughly spray the area to be cleaned with the solution. Spray your hand. Rub the area to break up any dirt or grease. Re-spray and squeeze out the solution. Use lint-free towels to wipe up excess soapy solution.

 

It is safe to use Ammonia-based window cleaners if the cleaner doesnt sit on the film for a prolonged period of time (no more than 1-2 minutes).

 

How long will window film last?

 

The life expectancy of Mtec Window Film depends upon the type of film, its exposure to the sun, the climate, and its cleaning and maintenance. With average care, the Energy Saving and Privacy Control films should have an expected life of up to 15 years. The longevity of film is usually the result of direct exposure to UV rays (part of sunlight). The older the film, the less UV it can absorb effectively. If UV protection is an important reason for using film, we recommend replacing the film every five years. By that time, the protection level has gradually decreased from 99% to about 70% UV reduction, depending upon direct sun exposure.

 

Will film hurt my indoor plants?

 

The most compatible films for sensitive indoor plants are Energy Saving films. These films transmit higher portions of visible light spectrum that plants need for healthy photosynthesis. Darker films (i.e. Glare Control) block too much of that light.

 

Help your plants acclimate to the change in light by adjusting them over a five-day period. On day one, move the plants 1 foot further into the room. On day two, move them another foot. On day three, apply the film. On day four, move the plants a foot closer to the windows. On day five, move them another foot closer.

 

Can I put window film on my skylight?

 

The most important element of this question is personal safety. Applying film to windows that you can easily reach is a skill that must be mastered before you consider applying film above your head. Anytime you consider applying film to a window that has a bottom edge more than 7 feet above the floor, you should seriously consider one of two options:

 

Work with an equally experienced partner as a team, or we provide a professional installation service and do all the work for you. Handling film on a ladder is at least twice as difficult as applying film to a large patio door by yourself.

How do I remove old window film?

 

Removal is as easy as peeling the film away from the glass. However, depending on when you purchased your film. If your film has been installed for a while or it doesnt remove easily from the glass when pulled, please follow the instructions below.

 

GATHER TOOLS

 

Single-edge razor blades in a holder/scraper

 

Spray bottle filled with 8oz water, 4 oz ammonia, 1 tsp dishwasher liquid soap Disposable toweling to clean the razor blade edge

 

Old towel to protect window sill from loose adhesive Drop cloth to protect floor

 

REMOVE THE TOP FILM LAYER

 

Use the razor blade to loosen the top 1/2 - 3/4 inches along the top edge of the film. Spray the ammonia-water solution behind the lifted film and allow to soak for a minute. As you pry the film loose, continue to spray behind the loosened film. Continue this process until you have peeled 3-4 inches free from the glass. Using both hands, grasp this loosened film and pull the film downward. You may find it easier to peel diagonally from one corner to the center, then the other corner toward the center, then